Administrative and Customer Service Assistant
Mont-Tremblant clinic
The Clinique Respiratoire des Sommets team is currently looking for a passionate individual who wants to join a growing company!
Clinique de Santé Respiratoire des Sommets
We are the Clinique de Santé Respiratoire des Sommets! A dynamic, professional team whose top priority is a person’s sleep! Understanding each individual’s needs and taking the necessary action to address each of our customers’ realities is essential to us. Both our customers and our employees deserve respect and to be listened to!
Why choose us?
We offer a healthy and humane work environment. If, like us, you care about people’s health and like to make a difference in people’s lives, this job is for you. We’re a young, dynamic team that listens to our employees!
The position
The successful candidate will be required to :
- Greet customers and identify their needs;
- Manage appointments, calls and follow-ups;
- Inform customers about the various examinations, their costs and procedures;
- Collect data to open files and update information;
- Transmit information and documents to customers using appropriate tools;
- Open and close the clinic;
- Ensure quality of various reports to be sent to physicians;
- Manage mailings and correspondence to requesting and referring physicians;
- Process information received;
- Receive payments and ensure collection;
- Manage accounts receivable, pending submissions and insurance files;
- Other related duties.
Conditions of employment and benefits:
- Full-time position, 38.5 hours per week;
- Hourly wage between $21.00 and $26.00, depending on profile;
- Start date as soon as possible;
- 3 weeks paid vacation per year;
- Flexibility in terms of unpaid leave requests;
- Good work/family balance;
- A group insurance plan;
- A Fondaction RRSP;
- Ongoing paid training;
- On-site parking;
- Company events;
- A dream team.
Job requirements and qualities:
- DEP in secretarial or other relevant experience;
- Excellent customer service skills;
- Excellent command of the French language, both oral and written;
- Adequate knowledge of English;
- Good knowledge of Office Suite software;
- Comfortable working with a variety of IT tools;
- Knowledge of the healthcare field (asset);
- Reliability, organization, prioritization, autonomy and punctuality are important values for you.
Please e-mail your resume and cover letter to kathleen@csrsommets.ca, to the attention of Kathleen Longpré, Marketing and Human Resources Manager, La Clinique de Santé Respiratoire des Sommets.
Please note that only selected candidates will be called for an interview.